health insurance

Health insurance changes leave many surprised with lack of cover By business reporter David Taylor Paramedic Natalie Glaser did not realise her fund had downgraded her health insurance cover.(Supplied: Natalie Glaser) Share

As a paramedic, Natalie Glaser has a highly stressful job, with long hours and shift work.

Key points: Natalie Glaser was put onto a basic cover that excluded about 72 per cent of procedures she was once covered for Like millions of health fund members, Ms Glaser's cover was changed as part of a new system to help customers get better value She received an email advising of the changes, but ignored it believing it was just marketing material from her fund

She went to her GP, complaining of an upset stomach.

"I was really scared as well, and I still am scared," she told PM.

But when …